Payment Policy

Last updated: July 26, 2025

Accepted Payment Methods

Online Payments

For your convenience and security, we accept the following payment methods for online purchases:

  • Credit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Debit Cards
  • Electronic Bank Transfers

In-Store Payments

When visiting our store at 350 Ross Ave, Winnipeg, MB R3A 0L4, you can pay using:

  • Cash
  • Debit Cards
  • Credit Cards (Visa, MasterCard, American Express)
  • Mobile Payments (Apple Pay, Google Pay)

PayPal Payments

When choosing PayPal as your payment method:

  1. You will be redirected to the secure PayPal payment page
  2. Log in with your PayPal credentials to confirm the payment
  3. You can pay even without a PayPal account by selecting "Pay with Debit/Credit Card"
Important: Your order will be shipped to your PayPal address. Please ensure you have selected or entered the correct delivery address.

Payment Security

At Ortho Shoes Canada, we prioritize the security of your payment information:

  • All online transactions are encrypted using SSL technology
  • We do not store credit card information
  • Our payment systems comply with PCI DSS standards
  • We monitor transactions for suspicious activity

Billing Information

Order Processing

  • Orders are processed during business hours (Monday - Friday, 9:00 AM - 6:00 PM)
  • You will receive an email confirmation once your payment is processed
  • Your credit card will be charged when the order is placed

Currency

All prices are in Canadian Dollars (CAD). For international customers, currency conversion rates are determined by your card issuer or PayPal at the time of purchase.

Special Orders and Custom Fittings

For custom orthopedic shoes and special orders:

  • A 50% deposit is required to initiate the order
  • The remaining balance is due upon completion
  • Custom orders are non-refundable

Questions About Payment

If you have any questions about payments or billing, please contact us: