Cookie Policy

Last updated: July 26, 2025

This cookie policy ("Policy") describes what cookies are and how they're being used by the orthoshoescanada.com website ("Website" or "Service") and any of its related products and services (collectively, "Services"). This Policy is a legally binding agreement between you ("User", "you" or "your") and Ortho Shoes Canada ("Ortho Shoes Canada", "we", "us" or "our"). If you are entering into this Policy on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Policy, in which case the terms "User", "you" or "your" shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Policy, you must not accept this Policy and may not access and use the Website and Services. You should read this Policy so you can understand the types of cookies we use, the information we collect using cookies and how that information is used. It also describes the choices available to you regarding accepting or declining the use of cookies.

What are cookies?

Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a "session cookie") or for multiple repeat visits (using a "persistent cookie").

Session cookies are temporary cookies that are used during the course of your visit to the Website, and they expire when you close the web browser.

Persistent cookies are used to remember your preferences within our Website and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting the Website and Services.

Cookies may be set by the Website ("first-party cookies"), or by third parties, such as those who serve content or provide advertising or analytics services on the Website ("third party cookies"). These third parties can recognize you when you visit our website and also when you visit certain other websites.

Types of cookies we use

Essential cookies

Essential cookies are critical for the basic functions of our website and cannot be disabled. These cookies don't store any personally identifiable information. They are necessary for:

  • Remembering items in your shopping cart
  • Processing payments securely
  • Maintaining your login status during your session
  • Enabling basic website functionality

Functional cookies

Functional cookies help us remember your preferences and settings to enhance your shopping experience. These include:

  • Your preferred currency
  • Your shoe size preferences
  • Recently viewed items
  • Language preferences

Analytics cookies

We use analytics cookies to understand how visitors interact with our website. This helps us:

  • Improve website navigation
  • Enhance product presentations
  • Optimize our shopping experience
  • Measure the effectiveness of our services

Changes and amendments

We reserve the right to modify this Policy at any time. Changes and amendments are effective immediately upon posting on the Website. We encourage you to periodically review this page for the latest information on our cookie practices. Your continued use of the Website and Services after any modifications to this Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified Policy.

Acceptance of this policy

By using our website, you signify your acceptance of this Policy. If you do not agree to this Policy, please do not use our Website and Services. Your continued use of the Website following the posting of changes to this Policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Cookie Policy, please contact us:

  • By visiting our store: 350 Ross Ave, Winnipeg, MB R3A 0L4, Canada
  • By phone: +1 (204) 988-8174
  • By email: ask@orthoshoescanada.com